FAQ

  • HOW CAN ACCOUNTS BE PLACED AND HOW WILL I KNOW THE STATUS OF PLACED ACCOUNT?
         24/7 online account access and listing options.  Or clients can email, fax, or mail ACS Claim Forms - contact us anytime – we love to hear from our clients!
  • DOES IT COST ANYTHING TO LIST AN ACCOUNT OR WILL IT COST ME ANYTHING IN THE FUTURE?
            No, every listing is accepted on a contingency basis, and there are no future expenses to you, the original creditor.
  • WHAT DO I DO IF I RECEIVE A DIRECT PAYMENT?
            It is mandatory that direct payments are reported to ACS immediately. The payment can be forwarded to ACS or agency fees can be billed or deducted from the next client remittance.
  • DOES LISTING A CONSUMER’S ACCOUNT AFFECT THEIR CREDIT?
            ACS reports monthly to Equifax, Experian, and TransUnion.
  • IS ACS A MEMBER OF ANY PROFESSIONAL ASSOCIATIONS?
            ACS is a long-time member of both ACA International (American Collector’s Association) and Montana Collector’s Association. These professional associations provide members the ability to access a wealth of industry news, legal compliance information, education materials, and government affairs updates.
  • Phone:  800-331-0722  /  406-586-4793
  • Address:  PO Box 10905, Bozeman, MT 59719 - OR - 1105 Reeves Rd W, #6, Bozeman, MT 59718
  • Email for Client/Business use only:  This email address is being protected from spambots. You need JavaScript enabled to view it.